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Anglický jazyk
Antony, J: Understanding, Managing and Implementing Quality
Autor: Jiju Antony
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original... Viac o knihe
Na objednávku
256.95 €
bežná cena: 285.50 €
O knihe
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
- Vydavateľstvo: Routledge
- Rok vydania: 2001
- Formát: Hardback
- Rozmer: 240 x 161 mm
- Jazyk: Anglický jazyk
- ISBN: 9780415222716
