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Anglický jazyk
At Your Service
Autor: Audley Castro
We live in a service-oriented generation where people increasingly demand excellence in service. To keep up with this demand, thriving organizations from all professional sectors spend lavishly on training and developing their front-end teams to deliver... Viac o knihe
Na objednávku
29.25 €
bežná cena: 32.50 €
O knihe
We live in a service-oriented generation where people increasingly demand excellence in service. To keep up with this demand, thriving organizations from all professional sectors spend lavishly on training and developing their front-end teams to deliver positive first impressions. For example, Walt Disney World, the multibillion-dollar company, prides itself on its 70% customer return rate. The church's value should also be to reach, serve, and keep lives for the kingdom of God.
Whether you are a pastor concerned about the growth of your congregation and the flourishing of people's lives; a business owner looking for an innovative approach for caring for your clients, or an individual hoping to find practical ways to sharpen your customer service skills, "At Your Service: Taking the Next Step in Guest Services" is an ideal tool for you.
includes questions for reflection and supplementary training resources for additional study.
- Vydavateľstvo: AuthorHouse
- Rok vydania: 2018
- Formát: Hardback
- Rozmer: 235 x 157 mm
- Jazyk: Anglický jazyk
- ISBN: 9781546248125
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