Corporate Brand Management and its Subsequent Impacts on Organizational Behavior and Employer Branding

Bachelor Thesis from the year 2008 in the subject Tourism, grade: 2,1, International University of Applied Sciences Bad Honnef - Bonn, language: English, abstract: This thesis aims to give an insight into the different aspects of internal brand management and its impacts on employer branding and organizational behavior.
In particular it will focus on the internal effects a company brand has on the relationship between the employer and employee as well as on the organization as a whole.
Since the traditional approach of numerous researches has been to focus on the external environment and the effects of a brand name on the customer, this thesis emphasizes on the impact a company brand has on its employees. The concept of internal brand management has existed for quite some time but it seems to have been forgotten or disregarded in the mid- and long-term plans of the majority of companies. The importance of getting across the brand message not only to the customer but also to the people who 'live out' and deliver the brand and its values, such as the employees, plays a vital role in the overall performance of any company and its ability to meet long term goals.
The brand of a company has developed itself from being a mere external
marketing function to becoming an important internal organizational driver. Its increasing importance in establishing the identity and personality of a company has impacted its way of presenting itself within the labor force market and has established the term employer branding. Apart from being able to position itself in the minds of potential employees, the brand also influences the ways in which employees act within the organization. These influences can be seen in various fields such as organizational culture, social systems, organizational development and the general quality of work life.
The author believes that by putting a stronger emphasis on the internal market and by effectively communicating the values and beliefs of the brand to the employees, a company can positively influence its market position, its organizational behavior and finally its commercial effectiveness.