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Anglický jazyk
Customer Experience
Autor: James Seligman
A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience...
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21.38 €
bežná cena: 24.30 €
O knihe
A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.
- Vydavateľstvo: JAMES SELIGMAN
- Rok vydania: 2021
- Formát: Paperback
- Rozmer: 216 x 140 mm
- Jazyk: Anglický jazyk
- ISBN: 9798201280406
