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Anglický jazyk
Customer Relationship Management
Autor: Jitender Kumar Sharma
Are students not customers to the colleges they seek admission to? Is this relationship any different from the relationship between a customer and a company? Don't these colleges need to realign its internal systems to give better experience to its students?... Viac o knihe
Na objednávku
41.58 €
bežná cena: 46.20 €
O knihe
Are students not customers to the colleges they seek admission to? Is this relationship any different from the relationship between a customer and a company? Don't these colleges need to realign its internal systems to give better experience to its students? In fact, a few colleges already market itself of providing ROI or 'Value for money' to its prospective students. Sadly, majority of colleges still jostle to fill its seats. Is effective CRM between student and institute a way out? This book explores.
- Vydavateľstvo: LAP LAMBERT Academic Publishing
- Rok vydania: 2017
- Formát: Paperback
- Rozmer: 220 x 150 mm
- Jazyk: Anglický jazyk
- ISBN: 9786202008990
