Anglický jazyk

Dominating Client Care

Vydavateľstvo: Strategic Advisor Board
Rok vydania: 2024
Formát: Hardback
Rozmer: 222 x 145 mm
Jazyk: Anglický jazyk
ISBN: 9781957217741

Na objednávku

23.58 €

bežná cena: 26.20 €

O knihe

Are you frustrated with losing customers due to poor support experiences? This guide will help you change how you handle customer interactions and build lasting loyalty. This book is perfect for business owners, support managers, and entrepreneurs who know that great customer service is crucial for business success. If you want to create a support system that not only solves problems but also leaves your customers happy, this book is for you. Imagine having a team that can turn every customer interaction into a positive experience. This book gives you the tools and strategies to develop such a team. It addresses common problems like inconsistent service, slow response times, and low customer satisfaction. You'll find practical solutions to improve your support operations, making sure every customer feels valued and heard. With this book, you will:Learn how to collect and use customer feedback to keep improving your services. Create training programs that give your support staff the skills they need. Implement multichannel support strategies to reach customers wherever they are. Measure and analyze support success to keep making improvements. Build a customer-focused culture within your company. This book is your roadmap to creating outstanding customer experiences that set you apart from the competition. By following the tips and strategies in this book, you'll build stronger customer relationships, increase loyalty, and boost your business's success. Get ready to transform your approach to customer support and take your business to new levels.