Improving Processes for Health Care Delivery

Anglický jazyk

Improving Processes for Health Care Delivery

Vydavateľstvo: Springer International Publishing
Rok vydania: 2022
Formát: Hardback
Rozmer: 241 x 160 mm
Jazyk: Anglický jazyk
ISBN: 9783031190421

Na objednávku

59.39 €

bežná cena: 65.99 €

O knihe

This work prepares current and future managers and consultants focused on health care delivery systems to improve the efficiency of processes that deliver care. This material will help you manage capacity, improve patient flow, estimate process costs, and conduct experiments that lead to process improvement. Essential tools covered include process mapping and measurement, data collection and analysis, and the use of discrete event simulation as a tool for virtual experimentation and improvement. Tools are introduced with no assumption of prior training. Many examples of settings, problems, and solutions are presented, along with a generalized approach to process improvement that is specifically tailored to health care settings. Readings, exercises, and cases suitable for discussion or end-course projects are also provided. Writing is based on a decade of experience teaching at the MBA and MS levels, managing dozens of improvement processes, and a host of our prior scholarly publications, book chapters, and case studies.