• Anglický jazyk

Making Quality Happen

Autor: R. M. McNealy

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how... Viac o knihe

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O knihe

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.

  • Vydavateľstvo: Springer US
  • Rok vydania: 1996
  • Formát: Paperback
  • Rozmer: 235 x 155 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9780412735301

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