Anglický jazyk

Mastering Salesforce CRM Administration

Vydavateľstvo: Packt Publishing
Rok vydania: 2017
Formát: Paperback
Rozmer: 235 x 191 mm
Jazyk: Anglický jazyk
ISBN: 9781786463180

Na objednávku

62.46 €

bežná cena: 69.40 €

O knihe

Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration

Key Features

Build your skills and knowledge to crack the Advanced Admin Certification examination

Leverage the advanced administration capabilities of Salesforce and Salesforce1

Optimize and extend Sales Cloud and Service Cloud applications

Book Description

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects.

From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization's Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.

What you will learn

Adopt Lightning Experience to improve the productivity of your organization's sales team

Create and maintain service entitlements and entitlement processes

Process Builder basic and advanced concepts

Different ways to deploy applications between environments

Best practices for improving and enriching data quality