- Anglický jazyk
Service Quality Assessment of Higher Education Institutes
Autor: Baxis Kumar Patel
This book covers services quality assessment of Selected Indian Higher education institution by using one of the standard scales of service quality measurement SERVQUAL, developed by A. Parasuraman, Valarie A. Zeithaml and Len Berry. This book is a representation... Viac o knihe
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O knihe
This book covers services quality assessment of Selected Indian Higher education institution by using one of the standard scales of service quality measurement SERVQUAL, developed by A. Parasuraman, Valarie A. Zeithaml and Len Berry. This book is a representation of systematic investigation undertaken during obtaining research degree with its prespecified scope. This book is comprised of seven chapters.
- Vydavateľstvo: LAP LAMBERT Academic Publishing
- Rok vydania: 2019
- Formát: Paperback
- Rozmer: 220 x 150 mm
- Jazyk: Anglický jazyk
- ISBN: 9786139449590