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Anglický jazyk
The Telco Churn Management Handbook
Autor: Rob Mattison
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business... Viac o knihe
Na objednávku
41.85 €
bežná cena: 46.50 €
O knihe
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.
- Vydavateľstvo: Lulu.com
- Rok vydania: 2006
- Formát: Paperback
- Rozmer: 229 x 152 mm
- Jazyk: Anglický jazyk
- ISBN: 9781411652033
Nemecký jazyk 