- Anglický jazyk
Confrontation Management
Autor: Sam Miller
The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation.... Viac o knihe
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O knihe
The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:
¿Appropriately beginning a confrontational conversation
¿How to invite employees into a conversation and avoid a "top-down" meeting
¿Common tactics used by employees to torpedo a meeting
¿Successfully pivoting a conversation from issues or concerns to solutions
¿Ending a conversation with a plan and on a positive note
Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.
- Vydavateľstvo: Globe Pequot Publishing Group Inc/Bloomsbury
- Rok vydania: 2019
- Formát: Hardback
- Rozmer: 235 x 157 mm
- Jazyk: Anglický jazyk
- ISBN: 9781475849301