• Anglický jazyk

Confrontation Management

Autor: Sam Miller

The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation.... Viac o knihe

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O knihe

The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:

¿Appropriately beginning a confrontational conversation
¿How to invite employees into a conversation and avoid a "top-down" meeting
¿Common tactics used by employees to torpedo a meeting
¿Successfully pivoting a conversation from issues or concerns to solutions
¿Ending a conversation with a plan and on a positive note

Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.

  • Vydavateľstvo: Globe Pequot Publishing Group Inc/Bloomsbury
  • Rok vydania: 2019
  • Formát: Hardback
  • Rozmer: 235 x 157 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9781475849301

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