-
Anglický jazyk
Customer Experience
Autor: James Seligman
A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience...
Viac o knihe
Na objednávku, dodanie 2-4 týždne
21.87 €
bežná cena: 24.30 €
O knihe
A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.
- Vydavateľstvo: JAMES SELIGMAN
- Rok vydania: 2021
- Formát: Paperback
- Rozmer: 216 x 140 mm
- Jazyk: Anglický jazyk
- ISBN: 9798201280406
