• Anglický jazyk

Customer Experience

Autor: James Seligman

A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience... Viac o knihe

Na objednávku, dodanie 2-4 týždne

21.87 €

bežná cena: 24.30 €

O knihe

A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.

  • Vydavateľstvo: JAMES SELIGMAN
  • Rok vydania: 2021
  • Formát: Paperback
  • Rozmer: 216 x 140 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9798201280406

Generuje redakčný systém BUXUS CMS spoločnosti ui42.