Customer Relationship Management
Odporučiť
  • Anglický jazyk

Customer Relationship Management

Autor: Scn Education

This HOTT Guide defines CRM from different points of view: sales, marketing, customer support and technology. By presenting white papers on the technology, business cases, reports sharing the major trends occurring in the CRM marketplace, interviews with... Viac o knihe

Na objednávku, dodanie 2-4 týždne

98.99 €

bežná cena: 109.99 €

O knihe

This HOTT Guide defines CRM from different points of view: sales, marketing, customer support and technology. By presenting white papers on the technology, business cases, reports sharing the major trends occurring in the CRM marketplace, interviews with experts in the CRM-field, and a special chapter dedicated to the implementation of CRM in callcenters, the reader will have the most complete file on CRM possible at his disposition.

  • Vydavateľstvo: Vieweg+Teubner Verlag
  • Rok vydania: 2012
  • Formát: Paperback
  • Rozmer: 240 x 170 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9783322849632

Odporúčané tituly:

Pig Wrestling

Pig Wrestling

10.39 € 11.54 € (ušetríte 10%)
Kirkpatricks Four Levels of Training Evaluation
  • Anglický jazyk Anglický jazyk

Kirkpatricks Four Levels of Training Evaluation

James D. Kirkpatrick

31.01 € 34.46 € (ušetríte 10%)
Made to Stick
  • Anglický jazyk Anglický jazyk

Made to Stick

Chip Heath

13.15 € 14.61 € (ušetríte 10%)
Who Killed Change

Who Killed Change

9.45 € 10.50 € (ušetríte 10%)
Who Says Elephants Can't Dance?
  • Anglický jazyk Anglický jazyk

Who Says Elephants Can't Dance?

Louis Gerstner

15.56 € 17.29 € (ušetríte 10%)
Raving Fans One Minute Manager
  • Anglický jazyk Anglický jazyk

Raving Fans One Minute Manager

Ken Blanchard

8.65 € 9.61 € (ušetríte 10%)
Ethics in the Economy

Ethics in the Economy

79.16 € 87.96 € (ušetríte 10%)
Encyclopaedia of Coporate Management (2 Vol Set)
  • Anglický jazyk Anglický jazyk

Encyclopaedia of Coporate Management (2 Vol Set)

BHATIA R.S.

265.98 € 295.53 € (ušetríte 10%)
Govoni, N: Dictionary of Marketing Communications
  • Anglický jazyk Anglický jazyk

Govoni, N: Dictionary of Marketing Communications

Norman A. P. Govoni

40.99 € 45.54 € (ušetríte 10%)
E-Mail Etiquette: A Fresh look at dealing effectively with e-mail, developing great style, and writing clear, concise me
  • Anglický jazyk Anglický jazyk

E-Mail Etiquette: A Fresh look at dealing effectively with e-mail, developing great style, and writing clear, concise me

Shirley Taylor

11.12 € 12.35 € (ušetríte 10%)
Good to Great and the Social Sectors
  • Anglický jazyk Anglický jazyk

Good to Great and the Social Sectors

Jim Collins

9.23 € 10.25 € (ušetríte 10%)
What management is
  • Anglický jazyk Anglický jazyk

What management is

Joan Magretta

20.22 € 22.47 € (ušetríte 10%)

Generuje redakčný systém BUXUS CMS spoločnosti ui42.