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Anglický jazyk
Customer Service Excellence through Internet of Things
Autor: Samir Yerpude
This Book is a great amalgamation of Business and Information Technology. The Customer Service domain is a vital one, determining the future of an organization, as well as the results in Customer Satisfaction and Customer Retention. Measures are taken to... Viac o knihe
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O knihe
This Book is a great amalgamation of Business and Information Technology. The Customer Service domain is a vital one, determining the future of an organization, as well as the results in Customer Satisfaction and Customer Retention. Measures are taken to engage the customers and all their interaction points to offer a uniform experience across locations. Information Technology plays a vivacious role to enable this business process. This book helps to take the next leap by fusing the Internet of Things with the business process to achieve EXCELLENCE in CUSTOMER SERVICE PROCESS...Indeed a Must Read...
- Vydavateľstvo: LAP LAMBERT Academic Publishing
- Rok vydania: 2017
- Formát: Paperback
- Rozmer: 220 x 150 mm
- Jazyk: Anglický jazyk
- ISBN: 9783330346109
Nemecký jazyk 
