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Anglický jazyk
Improving the Quality of Library Services for Students with Disabilities
Autor: Peter Hernon
The development and promotion of appropriate services for students with disabilities has been an integral part of the academic library since the 1990s. There remains, however, a dearth of literature--in marketing, library and information science, and other... Viac o knihe
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O knihe
The development and promotion of appropriate services for students with disabilities has been an integral part of the academic library since the 1990s. There remains, however, a dearth of literature--in marketing, library and information science, and other disciplines--that applies quality assessment instruments to existing programs. With this in mind, Hernon and Calvert present two versions of a data collection instrument, designed to compare the expectations of special students with their perceptions of how well a given service met their needs. Descriptions of successful initiatives at a variety of academic libraries are also included.
- Vydavateľstvo: Libraries Unlimited
- Rok vydania: 2005
- Formát: Paperback
- Rozmer: 234 x 156 mm
- Jazyk: Anglický jazyk
- ISBN: 9781591583004
