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Anglický jazyk
Quantifying Quality of Service through SERVQUAL in GAM
Autor: Luis Padres
This book aims to provide all those service industries the option to quantify the quality of their service. Feedback in any service industry is critical for success and improvement. Acknowledging major areas of opportunity is crucial for a business to succeed.... Viac o knihe
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O knihe
This book aims to provide all those service industries the option to quantify the quality of their service. Feedback in any service industry is critical for success and improvement. Acknowledging major areas of opportunity is crucial for a business to succeed. I do hope this research, analysis, and results can bring benefits to businesses around the world. In the end, great service always leads to achievement.
- Vydavateľstvo: LAP LAMBERT Academic Publishing
- Rok vydania: 2016
- Formát: Paperback
- Rozmer: 220 x 150 mm
- Jazyk: Anglický jazyk
- ISBN: 9783659706769
