-
Anglický jazyk
Service Design: From Insight to Implementation
Autor: Andy Polaine
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers,... Viac o knihe
Na objednávku, dodanie 2-4 týždne
65.91 €
bežná cena: 74.90 €
O knihe
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
- Vydavateľstvo: Rosenfeld Media
- Rok vydania: 2013
- Formát: Paperback
- Rozmer: 229 x 152 mm
- Jazyk: Anglický jazyk
- ISBN: 9781933820330
