Service Quality Analysis in the Five Stars Resort Hotels of Cape Verde
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  • Anglický jazyk

Service Quality Analysis in the Five Stars Resort Hotels of Cape Verde

Autor: Hegel Fernandes

This study identifies the attributes and the dimensions of service quality affecting the service performance of the five stars resort hotels located in the Cape Verde Islands. The reason that boosted the author to choose this topic for its MBA research thesis... Viac o knihe

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O knihe

This study identifies the attributes and the dimensions of service quality affecting the service performance of the five stars resort hotels located in the Cape Verde Islands. The reason that boosted the author to choose this topic for its MBA research thesis was the paramount role of the resort hotels in the development of the tourism sector in Cape Verde, and the impact the tourism sector has recently had in the economy of that country.

  • Vydavateľstvo: LAP LAMBERT Academic Publishing
  • Rok vydania: 2016
  • Formát: Paperback
  • Rozmer: 220 x 150 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9783659888465

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