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Anglický jazyk
Service Quality and Security Management in Maritime Transport
Autor: Vinh van Thai
This work explores the domain of service quality and security management in maritime transport from the perspective of service providers. The main objective of this research is to examine three research questions, e.g. what are the dimensions and factors... Viac o knihe
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O knihe
This work explores the domain of service quality and security management in maritime transport from the perspective of service providers. The main objective of this research is to examine three research questions, e.g. what are the dimensions and factors of service quality in maritime transport, what will be the impact of security improvements on service quality, and what should be the critical success factors of effective security management in maritime transport.
- Vydavateľstvo: LAP LAMBERT Academic Publishing
- Rok vydania: 2015
- Formát: Paperback
- Rozmer: 220 x 150 mm
- Jazyk: Anglický jazyk
- ISBN: 9783659627569
