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Anglický jazyk
Service Quality Management in Banking,Restaurant, Hospital & WaterPark
Autor: Mamta Brahmbhatt
In today's world which is characterized by the colour of fierce competition, the authors strive to find out the Talisman for the service providers. The mission has been to swim through the heart of the customers and find out the precious pearl (most enticing... Viac o knihe
Na objednávku, dodanie 2-4 týždne
50.85 €
bežná cena: 56.50 €
O knihe
In today's world which is characterized by the colour of fierce competition, the authors strive to find out the Talisman for the service providers. The mission has been to swim through the heart of the customers and find out the precious pearl (most enticing factor) from the whole exercise. This book is to provide empirical research on service quality among selected service sectors. This book makes a valuable contribution given the fact that there are only a limited number of comprehensive studies dealing with the assessment service quality with special focus on primary research among Banking, Restaurant, Hospital and Water Park.
- Vydavateľstvo: LAP LAMBERT Academic Publishing
- Rok vydania: 2015
- Formát: Paperback
- Rozmer: 220 x 150 mm
- Jazyk: Anglický jazyk
- ISBN: 9783847347798
