Anglický jazyk

ServiceNow IT Operations Management

Vydavateľstvo: Packt Publishing
Rok vydania: 2017
Formát: Paperback
Rozmer: 235 x 191 mm
Jazyk: Anglický jazyk
ISBN: 9781785889080

Na objednávku, dodanie 2-4 týždne

48.06 €

bežná cena: 53.40 €

O knihe

About This BookWritten to the latest specification, it will cover basic to advanced concepts and architecture.
Take a service-centric approach to operations management and consolidate all your resource data into a single system IT record.
Beat the key challenge of managing multiple business operations (even running globally) over a complex IT infrastructure and see immediate results.

Who This Book Is For
The book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM.What You Will LearnStep by step guide in setting up each features with in ServiceNow ITOM
Install and configure the required application or plugin
Integrate with other provider services as deemed appropriate
Explore Orchestration capabilities and how to analyze the data
Learn about the ServiceNow graphical interface
Integrate with other applications within ServiceNow
Aims to cover the fundamentals concepts to advanced concepts
Best practices and advanced features

In Detail
ServiceNow IT Operations Management is a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process. It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. You will learn about discovery, orchestration, MID server and cloud management, helping you take full advantage of ServiceNow IT Operations Management to improve the quality of service & increasing the service availability.
By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen.