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Anglický jazyk
Seven Recipes for Success in Business
Autor: D. Briggs Frank D. Briggs
Improving profits and improving your
commissions can be easier than you think. Success in
business rests with customer service. In Seven Recipes for
Success in Business, author Frank D. Briggs provides seven
...
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O knihe
Improving profits and improving your
commissions can be easier than you think. Success in
business rests with customer service. In Seven Recipes for
Success in Business, author Frank D. Briggs provides seven
steps to help build your success and your company's
success.
Filled with personal examples and stories
from almost forty years in business, Briggs demonstrates the
importance of the customer and of providing quality customer
service with seven simple concepts. He shows that, because
the customer: Has a need, you have a
job to do Has a choice, you must be the better
choice Has sensibilities, you must be considerate
Has urgency, you must be quick Is
unique, you must be flexible Has high
expectations, you must excel Has influence, you
have the hope of more customers
Seven Recipes
for Success in Business details the importance of thinking
of the customer first each and every time and treating the
customer the way you would like to be treated. By following
these simple concepts, success will flourish-all because of
the customer.
- Vydavateľstvo: Trafford Publishing
- Rok vydania: 2010
- Formát: Hardback
- Rozmer: 235 x 157 mm
- Jazyk: Anglický jazyk
- ISBN: 9781426926433
