The Only Thing That Matters
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  • Anglický jazyk

The Only Thing That Matters

Autor: Karl Albrecht

The man who single-handedly initiated the service management phenomenon in America poses a new challenge for businesses--how to incorporate a new commitment to the customer into their own business.

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O knihe

The man who single-handedly initiated the service management phenomenon in America poses a new challenge for businesses--how to incorporate a new commitment to the customer into their own business.

  • Vydavateľstvo: Harper Business
  • Rok vydania: 1993
  • Formát: Paperback
  • Rozmer: 203 x 133 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9780887306396

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