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Anglický jazyk
Top Tasks
Autor: Gerry McGovern
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them.
Developed as a result of 15 years of research and practice.
Implemented...
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O knihe
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them.
Developed as a result of 15 years of research and practice.
Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more.
More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.
- Vydavateľstvo: Silver Beach
- Rok vydania: 2018
- Formát: Paperback
- Rozmer: 229 x 152 mm
- Jazyk: Anglický jazyk
- ISBN: 9781916444607
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