• Anglický jazyk

TRANSIENT STUDY OF QUEUES WITH IMPATIENCE AND RETENTION

Autor: Sapana Sharma

Queuing models with customers¿ impatience have become the hot topic of research in the current era. We normally encounter such queuing systems in grocery stores, banks, hospitals, computer-communication networks etc. Customers¿ impatience in case of revenue... Viac o knihe

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O knihe

Queuing models with customers¿ impatience have become the hot topic of research in the current era. We normally encounter such queuing systems in grocery stores, banks, hospitals, computer-communication networks etc. Customers¿ impatience in case of revenue generating businesses leads to loss of revenue while customers¿ impatience (packet loss, frame loss etc.) in case of computer-communication networks leads to the loss of valuable information. Hence, the study of queuing systems with impatient customers assumes a lot of significance. In this book we have developed and analysed a number of Markovian queuing systems with customers¿ impatience and retention, and have derived their transient solutions. The probability generating function technique and Runge-Kutta method of fourth order are employed for the transient analysis. Some important measures of performance like mean, variance, average reneging rate, and average retention rate are derived and discussed. A number of numerical examples are provided in different chapters of the book which deal with the sensitivity analyses and some comparisons.

  • Vydavateľstvo: LAP LAMBERT Academic Publishing
  • Rok vydania: 2022
  • Formát: Paperback
  • Rozmer: 220 x 150 mm
  • Jazyk: Anglický jazyk
  • ISBN: 9786204982830

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